FAQ

All tickets for the NUR Festival must be activated and exchanged for a festival wristband. Access to the festival grounds is granted only with a wristband.

To activate your ticket, you must show a volunteer your printed or electronic ticket and have the barcode scanned. Once activated, you will be given a wristband that will be valid for the duration specified in your ticket category.

Please note: the wristband is issued only once. Removing or damaging it will automatically void your ticket.

May 28, 7:00 PM
Kazan State Circus
(only tickets granting access to the festival opening—OPEN SHOW, FULL PASS, and PRIORITY)

May 29–31, 12:00 PM—10:00 PM
URAM Extreme Park
Kazan State Circus
(all categories except OPEN SHOW)

May 29 and 30, 9:00 PM—4:00 AM
Sol Bar
(only tickets granting access to the music program—MUSIC PROGRAM, FULL PASS, MIX PASS, PRIORITY)

Warning! When activating a JUNIOR category ticket, you must present a document confirming the ticket holder’s age.

Check your «Junk» folder. If the ticket isn’t there, contact the technical support team for the service where you purchased it.

You can reactivate your ticket at the festival’s main venue in the «URAM» Extreme Park from May 29–31, between 12:00 PM and 10:00 PM. To do so, please present your damaged wristband, passport, and proof of purchase to a volunteer.

Children under 7 can enter the installation without a ticket, while children and teens aged 8 to 18 need a Junior ticket.

Children under 12 are not permitted to attend the opening, and children over 12 need a separateOPEN SHOW ticket.

Only adults are permitted to attend the musical program.

Yes. These tickets are available at all paid venues: the URAM Extreme Park, the Kazan Circus, the Feshin Art Center, the House of the Actor, the Adonis Creative Cluster, the Demidov Mansion Theater Residency, and the City Magistrate.

The ticket costs 1,000 rubles. It allows you to visit a specific installation only once.

Important! Cash payments are not accepted at festival venues.

Please contact the customer support team of the service where you purchased your ticket. Refund policies are governed by Federal Law No. 193 of July 10, 2019.

According to this law, you will receive a refund of:
100% — if you contact us 10 days or more before the event
50% — if you contact us 6–10 days before the event
30% — if you contact us 4–5 days before the event

If you contact us less than 3 days before the event, the order amount will not be refunded.

The main venue of the NUR Festival is the «URAM» Extreme Park
33 Kremlevskaya Embankment
12:00 PM — 10:00 PM

Kazan Circus
2 Tysyacheletiya Square
12:00 PM — 10:00 PM

A limited number of spots are available.

On the «Installations» page of the website, as well as on the festival’s printed map. The printed map is available for free at the venues.

Yes, but please be careful—some of the installations use lasers. Do not expose your eyes or camera lenses to direct laser beams. The festival will not be held responsible for any consequences resulting from failure to heed this warning.

Laser installations:

(3) TUNDRA — THE DOT, (5) THE SWAY — PHASE, (7) Sasha Sokolov — Chord 16, (8) LaserFX x Petr Nikiforov — Code of Rhythm, (12) SETUP x T2 — PAX

To ensure your memories and emotions last a lifetime, we’re teaming up with Yandex 360 photographers to capture and preserve the festival’s most memorable moments. Enjoy the art—and your memories will be saved on Yandex Disk.

View photos

On May 8, all 20 Surf Coffee locations in Kazan began offering cups featuring the NUR Festival design. Order any 0.3-liter drink and scan the QR code—it will take you to a discount on tickets.

Starting May 16, look for limited-edition drip bags featuring the NUR Blend from Blue Hawaii Roast and signature drinks created in honor of the festival—each location has its own. On the same day, a major city-wide scavenger hunt begins: pick up a map at any Surf Coffee shop in Kazan, try the special drinks, save your receipts, and mark off each flavor you’ve tried.

The first 30 participants with 10 stamps on their map will receive a mini-gift pack, and with 20 stamps, you can claim a large set of prizes, including a free ticket to the installations. The quest ends on May 28.

With the start of the main program of the sixth NUR Festival, a pop-up Surf Coffee shop will open at its main venue within the «URAM» extreme park. It will be open until May 31. On May 29 at 7:30 p.m., a festival run will start from the pop-up—the route will cover several locations with installations and lead directly to the start of the mapping contest x T2 at the Spasskaya Tower. Registration will open the day before on the Surf Coffee Kazan Telegram .

The title sponsor of the T2 Festival is organizing a free shuttle service between the URAM Extreme Park and the Kazan Circus. The bus will run from May 29 to 31, from 2:00 PM to 10:00 PM. You can find and check the schedule with volunteers in magenta T-shirts near the T2 stands at Surf Coffee on Podluzhnaya Street and at the circus building.

Starting April 28, more than 20 establishments in Kazan have launched special dishes, drinks, and combo deals in anticipation of the upcoming NUR Festival.
When the festival kicks off on May 28, special offers and discounts will be available for NUR wristbands.

Offers are valid through May 31; all addresses and information are already available in the guide and Yandex Maps.